Title24.ai is an independent, privately-owned business that provides tools and resources to help users navigate California's Title 24 energy code regulations. We are not affiliated with, endorsed by, sponsored by, or otherwise associated with the California Energy Commission (CEC), the State of California, or any federal, state, or local government agency. Our platform references Title 24 energy code regulations to assist users, but our services do not constitute official government guidance, interpretation, or approval. Users should always consult official CEC resources, licensed professionals, and applicable local authorities for authoritative compliance information and official regulatory guidance.

Section 1: Acceptance of Terms

1.1 Agreement to Terms

These Terms & Conditions ("Terms") govern your use of the Title24.ai website, AI services, API services, and related software and services (collectively, the "Services") provided by Title24.ai ("we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms on behalf of yourself and any organization you represent. You represent that you are at least 18 years old and have the legal authority to enter into this agreement.

1.2 Additional Agreements

These Terms work together with any Service Agreement, subscription plan, or other agreement you have with us. If there's a conflict between these Terms and your Service Agreement regarding specific services, your Service Agreement will control for those services.

1.3 Updates to Terms

We may update these Terms from time to time. When we do, we'll post the updated Terms on our website and update the "Last Updated" date. Your continued use of our Services after any changes constitutes acceptance of the new Terms.

1.4 Important Notice About Disputes

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A BINDING ARBITRATION PROVISION THAT AFFECTS YOUR LEGAL RIGHTS AND LIMITS YOUR ABILITY TO BRING CLAIMS IN COURT.

1.5 Agreement Methods

You can accept these Terms by:

- Using our Services in any way

- Clicking "I Agree" or similar buttons on our website

- Checking acceptance boxes during registration

- Signing a Service Agreement that references these Terms

2. Privacy Policy

In addition to reviewing these Terms & Conditions, you should also read our Privacy Policy to better comprehend how We collect and use Your personal information. Your use of the Services constitutes Your agreement to Our Privacy Policy.

Section 3: Account Suspension and Termination

3.1 Termination by You

You may terminate your account and stop using our Services at any time. If you have a paid subscription, termination will be subject to the terms of your Service Agreement regarding refunds and final billing.

3.2 Termination by Us

We may suspend or terminate your access to our Services immediately and without notice if:

- You breach these Terms or any Service Agreement

- You fail to pay required fees

- Your use of our Services poses security, legal, or technical risks

- We reasonably believe you are using our Services fraudulently or illegally

We also reserve the right to terminate any account at our sole discretion with reasonable notice, except where immediate termination is necessary to protect our Services or other users.

3.3 Effect of Termination

Upon termination:

- Your access to our Services will be disabled

- You remain responsible for any outstanding fees

- We may delete your account data, though we'll provide reasonable opportunity to export your data where technically feasible

- All restrictions and obligations that should survive termination (including payment obligations, confidentiality, and liability limitations) will continue to apply

3.4 Data Retention

Upon termination, we will handle your data according to the data retention and privacy terms specified in your Service Agreement. Different Service Agreements may have different data handling, retention, and deletion provisions based on the services provided and your preferences.

Section 4: License to Use Services

4.1 Grant of License

Subject to your compliance with these Terms, any applicable Service Agreement, and payment of applicable fees, Title24.ai grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Services in accordance with the specific terms of your Service Agreement.

4.2 Service Agreements

Your specific usage rights, including permitted access methods (web interface, API, MCP), usage limits, billing terms, and any additional restrictions, are defined in your individual Service Agreement or subscription plan. In the event of any conflict between these Terms and your Service Agreement, your Service Agreement shall control with respect to the specific services covered.

4.3 General Permitted Uses

Unless restricted by your Service Agreement, you may:

- Access and use our AI-assisted Title 24 information tools

- Input building data and project information to generate reports and recommendations

- Download, save, and print AI-generated reports and analysis for your own use

- Share AI outputs with your clients, contractors, or project team members as part of your professional services

4.4 General Prohibited Uses

You may not:

- Exceed the usage limits or access methods specified in your Service Agreement

- Resell, redistribute, or commercialize our Services or AI outputs unless expressly permitted

- Use our Services to provide competing AI information services to third parties

- Reverse engineer, decompile, or attempt to extract our underlying algorithms and data

- Share your account credentials or allow unauthorized access to your account

- Use our Services for any illegal purpose or in violation of applicable laws

4.5 Termination

This license terminates automatically if you breach these Terms or your Service Agreement. Upon termination, you must stop using our Services and may retain previously generated information only as permitted by your Service Agreement.

Section 5: Intellectual Property Rights

5.1 Our Ownership

Title24.ai owns or licenses all intellectual property rights in our Services, including:

- Our AI platform, algorithms, data, and training methodologies

- Software, website design, and user interfaces

- Content, documentation, and educational materials

- Trademarks, logos, and branding

- Data processing and analysis techniques

All rights not expressly granted to you are reserved by Title24.ai.

5.2 Third-Party Components

Our Services may incorporate third-party software, data, or content. These third-party components remain the property of their respective owners, and your use is subject to the applicable third-party license terms.

5.3 Restrictions on Use

You may not:

- Copy, modify, or create derivative works of our Services

- Reverse engineer, decompile, or attempt to extract our source code or AI platform details

- Remove or alter any proprietary notices or labels

- Use our trademarks, logos, or branding without written permission

- Redistribute or resell our Services or any portion thereof

- Use our Services to create competing products or services

5.4 Your Data and Content

You retain ownership of any data, information, or content you submit to our Services ("Your Content"). Our rights to use Your Content are defined in your Service Agreement, which may vary based on the services provided and your preferences.

5.5 AI Training and Improvement

Our use of your data for AI training and service improvement is governed by the specific terms in your Service Agreement, which may vary based on your service level and preferences.

5.6 Feedback

If you provide feedback, suggestions, or ideas about our Services, you grant us the right to use such feedback without any obligation to compensate you.

Section 6: AI Services and Disclaimers

6.1 Nature of AI Services

Our Services use artificial intelligence to analyze building data and provide Title 24 guidance. You acknowledge that AI technology has inherent limitations and our Services are designed to assist, not replace, professional judgment and expertise.

6.2 AI Output Limitations

All AI-generated content, reports, recommendations, and analysis are provided for informational purposes only. You understand and agree that:

- AI outputs may contain errors, omissions, inaccuracies, or outdated information

- AI recommendations are based on training data and algorithms that may not account for all project-specific factors

- Code interpretations and compliance guidance may be incomplete or incorrect

- Our AI platform is continuously being improved but is not infallible

6.3 Professional Responsibility

IMPORTANT: You acknowledge that:

- AI outputs do not constitute professional engineering, architectural, or legal advice

- You are responsible for verifying all AI outputs with qualified, licensed professionals

- Final compliance determinations must be made by licensed professionals and approved by appropriate regulatory authorities

- You must not rely solely on AI outputs for critical design or compliance decisions

- Building code compliance is ultimately your responsibility, not ours

6.4 "As Is" Service Provision

Our Services are provided "as is" and "as available" with all faults. You use our Services at your own risk. We do not guarantee that:

- Our Services will be uninterrupted, error-free, or completely accurate

- AI outputs will meet your specific project requirements

- Our Services will always reflect the most current building codes or regulations

- Downloaded files will be free from viruses or other harmful components

6.5 Service Changes

We may modify, update, suspend, or discontinue any aspect of our Services at any time without notice. This includes changes to:

- AI model performance and capabilities

- Available features and functionality

- Data processing methods

- User interface and experience

We may also temporarily suspend our Services for maintenance, upgrades, or technical improvements. While we strive to minimize downtime and provide advance notice when possible, some maintenance may require immediate attention without prior notice.

6.6 No Warranty for Compliance

We expressly disclaim any warranty that use of our Services will ensure building code compliance or regulatory approval. Compliance with Title 24 and other building codes depends on many factors beyond our AI analysis, including proper implementation, local variations, and regulatory interpretation.

Section 7: Eligibility and Account Requirements

7.1 Age Requirements

You must be at least 18 years old to use our Services. Our Services are intended for professional use and are not designed for minors.

7.2 Professional Use

Our Services are designed for construction professionals, architects, engineers, contractors, and others involved in building design and compliance. While we don't restrict use to licensed professionals, you acknowledge that proper interpretation of building codes and compliance analysis requires professional expertise.

7.3 Authority to Agree

By using our Services, you represent that you have the legal authority to enter into these Terms, whether on your own behalf or on behalf of your employer or organization.

7.4 Account Accuracy

You agree to provide accurate, current, and complete information when creating your account and to keep your account information updated. You are responsible for maintaining the security of your account credentials.

Section 8: Account Registration and Security

8.1 Account Information

When creating an account, you must provide accurate, current, and complete information. You agree to keep your account information updated. We may suspend or terminate your account if you provide false or misleading information.

8.2 Username and Profile Standards

When selecting a username or creating your profile, you may not:

- Impersonate another person or organization

- Use names or information belonging to others without permission

- Violate intellectual property rights

- Use names we deem inappropriate, offensive, or misleading

- Misrepresent your professional credentials or affiliations

8.3 Account Security

You are responsible for:

- Maintaining the confidentiality of your login credentials

- All activities that occur under your account

- Immediately notifying us of any unauthorized account access or security breaches

- Using strong passwords and following security best practices

8.4 Account Sharing

Each account is for individual use only. You may not share your account credentials or allow others to access your account, except where specifically permitted by your Service Agreement (such as team or enterprise plans).

8.5 Our Security Obligations

While you are responsible for account security, we will:

- Implement reasonable security measures to protect your account

- Notify you of any security breaches that may affect your account

- Provide tools to help you secure your account (such as password requirements)

However, we are not liable for losses resulting from unauthorized account access due to your failure to maintain account security.

Section 9: Indemnification

9.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Title24.ai, its officers, directors, employees, and agents from any claims, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from:

- Your use or misuse of our Services

- Your breach of these Terms or any Service Agreement

- Your violation of any law or regulation while using our Services

- Any building design, construction, or compliance decisions made based on AI outputs from our Services

- Claims that your use of our Services infringed third-party rights

- Any professional services you provide using our AI outputs

9.2 Professional Use Indemnification

Given the professional nature of building code compliance, you specifically agree to indemnify us against any claims related to:

- Building code violations or compliance failures

- Construction defects or safety issues

- Regulatory enforcement actions

- Professional malpractice claims involving use of our AI outputs

- Property damage or personal injury claims related to building projects where our Services were used

9.3 Defense and Settlement

You will cooperate fully in our defense of any claim. We reserve the right, at our expense, to assume exclusive defense and control of any matter subject to your indemnification. You may not settle any claim that affects us without our prior written consent.

9.4 Notice Requirements

We will promptly notify you of any claim for which we seek indemnification, though our failure to provide timely notice will not relieve your obligations except to the extent you are materially prejudiced by the delay.

Section 10: Disclaimers and Limitation of Liability

10.1 Use at Your Own Risk

YOU ACKNOWLEDGE THAT YOU USE OUR SERVICES AT YOUR OWN RISK. Our Services are provided "AS IS" and "AS AVAILABLE" without any warranties of any kind.

10.2 Disclaimer of Warranties

To the fullest extent permitted by law, Title24.ai disclaims all warranties, express or implied, including but not limited to:

- Accuracy or completeness of AI outputs, code interpretations, or Title 24 guidance

- Fitness for a particular purpose or project requirements

- Merchantability or non-infringement of third-party rights

- Uninterrupted or error-free service operation

- Security of data transmission or storage

- Current or up-to-date building code information

10.3 AI-Specific Disclaimers

We specifically disclaim any warranty that:

- AI outputs will be accurate, complete, or suitable for your project

- Use of our Services will ensure building code compliance or regulatory approval

- AI recommendations will account for all project-specific factors or local code variations

- Our Services replace the need for professional engineering, architectural, or legal review

10.4 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TITLE24.AI SHALL NOT BE LIABLE FOR:

Direct Damages

We limit our total liability for direct damages to the total amount you paid us under your Service Agreement in the 12 months preceding the claim.

Consequential Damages

We shall not be liable for any indirect, special, incidental, consequential, or punitive damages, including but not limited to:

- Project delays or cost overruns

- Building code violations or compliance failures

- Regulatory fines or enforcement actions

- Construction defects or rework costs

- Property damage or personal injury

- Lost profits, business opportunities, or reputation

- Professional liability claims

10.5 Professional Responsibility

You acknowledge that building design and code compliance involve professional judgment that cannot be replaced by AI. YOU ARE SOLELY RESPONSIBLE FOR:

- Verifying all AI outputs with qualified professionals

- Making final design and compliance decisions

- Ensuring regulatory approval and permit compliance

- Professional liability for your work product

10.6 Release of Claims

You release Title24.ai and its officers, directors, employees, and agents from all claims, demands, and damages (actual and consequential) of every kind arising from your use of our Services.

10.7 California Residents

If you are a California resident, you understand that California Civil Code Section 1542 provides that "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."

You acknowledge that you have read and understand Section 1542, and you knowingly and voluntarily waive and relinquish all rights and benefits under that section and any similar law of any other jurisdiction.

This means you are releasing Title24.ai from claims you don't currently know about or suspect, understanding that if you knew about such claims, it might affect your decision to agree to this release.

You assume the risk that unknown claims may exist and agree that this release applies to all unknown or unanticipated results of your use of our Services, as well as those known and anticipated.

10.8 Essential Terms

These limitations are fundamental to our agreement. If any limitation is found unenforceable, the remaining limitations shall remain in full effect.

Section 11: Electronic Communications

11.1 Consent to Electronic Communications

By using our Services, you consent to receive communications from us electronically, including:

- Service announcements and updates

- Billing and account notifications

- Legal notices and policy changes

- Technical support communications

- Marketing communications (where permitted)

11.2 Methods of Communication

We may communicate with you through:

- Email to your registered email address

- In-app notifications and messages

- Notices posted on our website

11.3 Legal Effect

You agree that all electronic communications from us satisfy any legal requirement that such communications be in writing. Electronic communications have the same legal force and effect as written communications.

11.4 Keeping Your Contact Information Current

You are responsible for keeping your contact information up to date. We are not responsible for failed communications due to outdated contact information.

11.5 Opting Out

You may opt out of marketing communications by following unsubscribe instructions in our emails or contacting support. However, you cannot opt out of essential service communications related to your account, billing, or legal notices.

Section 12: Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS

12.1 Informal Resolution Required

Before initiating any legal proceeding, you agree to first attempt to resolve any dispute with us through informal consultation. You may contact us at [email protected] to discuss the matter. We will make good faith efforts to resolve the dispute informally within thirty (30) days.

12.2 Binding Arbitration

If we cannot resolve a dispute informally, any claim or dispute arising out of or relating to these Terms, your use of our Services, or our relationship shall be resolved through binding individual arbitration rather than in court. This arbitration agreement is governed by the Federal Arbitration Act.

The arbitration will be conducted by a single arbitrator through the American Arbitration Association (AAA) under its Consumer Arbitration Rules. You can learn more about AAA and its procedures at www.adr.org. The arbitrator's decision will be final and binding.

If the filing fee for arbitration exceeds the cost of filing a lawsuit in your local court, we will pay the difference. The arbitration may be conducted by telephone, video conference, or in person in Los Angeles or San Diego, California, at our discretion.

12.3 Class Action Waiver

You and Title24.ai agree that disputes will be resolved only on an individual basis and not as part of a class action, collective action, or representative proceeding.

If this class action waiver is found to be unenforceable, then this entire arbitration provision shall be void.

12.4 Exceptions

The following disputes are not subject to arbitration:

- Claims that can be resolved in small claims court

- Claims related to intellectual property rights

- Claims for emergency injunctive relief

Section 13: United States Use Only

13.1 Geographic Restriction

Our Services are intended for use only within the United States and are hosted in the United States. We do not offer our Services to users outside the United States.

13.2 US Building Codes Focus

Our AI platform and information tools are specifically designed for US building codes, standards, and regulations, with particular focus on California Title 24 energy code requirements.

13.3 Prohibited International Use

If you access our Services from outside the United States, you do so at your own risk and in violation of these Terms. We reserve the right to block access from international locations.

13.4 Export Control Compliance

Our Services and technical data are subject to US export control laws and may not be exported or accessed from prohibited jurisdictions.

Section 14: Trademark Policy

14.1 Our Trademarks

The "Title24.ai" name, logo, and other trademarks displayed on our Services are our property and are protected by US trademark laws. You may not use our trademarks without our express written permission.

14.2 Third-Party Trademarks

Our Services may display trademarks owned by third parties. These marks remain the property of their respective owners and may not be used without permission.

14.3 Permitted References

You may reference our Services by name in a factual manner when describing your use of our tools, but you may not imply endorsement or affiliation without permission.

Section 15: Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. We will replace any invalid provision with a valid provision that most closely reflects our original intent.

Section 16: No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by us.

Section 17: Entire Agreement and Modifications

17.1 Complete Agreement

These Terms, together with your Service Agreement and Privacy Policy, constitute the entire agreement between you and Title24.ai regarding our Services.

17.2 Updates to Terms

We may update these Terms at any time by posting revised Terms on our website. We will notify you of material changes by email if we have your contact information. Your continued use of our Services after changes take effect constitutes acceptance of the updated Terms.

17.3 Additional Rules

We may establish additional rules for specific features or services, which will be posted in the relevant sections of our Services.

Section 18: Assignment

You may not transfer or assign your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms at any time without notice to you.

Section 19: Third-Party Rights

These Terms are solely between you and Title24.ai. No third party has any rights under these Terms or may enforce any provision.

Section 20: Government Restrictions

You represent that you are not located in any country subject to US government embargo or designated as supporting terrorism, and you are not on any US government restricted parties list.

Section 21: Contact Information

If you have questions about these Terms, please contact us at [email protected].